Returns & Exchanges

Modern Citizen offers a seamless return and exchange process for all unworn items within 30 days of delivery. We are committed to ensuring your wardrobe fits your lifestyle perfectly through easy, automated returns.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Download and print the prepaid shipping label provided at the end of the return request process and secure it to your package.

• 3.
  Prepare the Package

  Place the items in their original packaging, ensuring all tags are attached and the products are in their original, unworn condition.

• 4.
  Drop Off and Track

  Drop your package at any authorized carrier location; your refund or store credit will be processed within 5-7 business days of receipt.